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You are here: Home / Archives for Leadership / Meetings
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Collaboration, Cooperation & Competition

March 17, 2025 By Tom Watkins

A very expensive misuse of resources When the Senior Management Team meeting considered an important operational failure, Joel proposed a remedy. Matti introduced a different approach to which Joel responded, “That’ll never work” and began explaining why. Matti interrupted to explain where his reasoning was flawed. For 30-40 minutes they heatedly faulted one another’s perspectives and defended their own. Other members argued for their preference or said nothing and avoided eye contact. … [Read more...]

Filed Under: Capacity Development, Dialogue skills, Group-work, Habits of mind, Leadership, Meetings, Resource Library, Self-Management Tagged With: Conflict resolution, Emotional intelligence, Habits of mind

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Spoiler alert: how collaboration is derailed

December 3, 2024 By Tom Watkins

Behaviours that inhibit or derail collaborative conversations are usually easier to recognise in other people's practices than in our own. Some of those spoilers are regarded as mildly annoying but unavoidable aspects of interpersonal communication processes, about which nothing much can be done. Others are more pronounced but difficult to categorise objectively and figure out constructive responses. All are worth scrutiny, modification and constructive responses in the interests of … [Read more...]

Filed Under: Attitude management, Capacity Development, Dialogue skills, Group-work, Habits of mind, Leadership, Meetings, Resource Library Tagged With: Attitude management, Conflict resolution, Emotional intelligence, Habits of mind, Interpersonal communication, Self-Management

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The very common denominator

August 18, 2016 By Tom Watkins

When the Operations Manager, my mentoring client Julia, met two of her team to address a complex performance incident, I was present in an observer role. She'd estimated the meeting would take 15 to 20 minutes. Ben and Allen (no actual names used here) responded well enough to Julia's genuine curiosity, her clarifying questions and occasional paraphrasing to test and demonstrate her understanding. 10 out of 10 for that:  she'd been working with me to improve those practices and was doing … [Read more...]

Filed Under: Meetings, Resource Library, Self-Management Tagged With: Conflict resolution, Emotional intelligence, Empathy, Interpersonal communication, listening, Meetings, Self-Management

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  • Key Skill Least Taught and Mastered
  • Gossip, Trust & Mistrust
  • Collaboration, Cooperation & Competition
  • Spoiler alert: how collaboration is derailed
  • How do you rate your capacity for real collaboration?

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