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Articles by Tom Watkins

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Aim to heal, not hurt

May 3, 2018 By Tom Watkins

We can heal or hurt people simply by the judgements we make about them. When we extend healing to others, we also heal ourselves. The ability to choose between the discomfort of becoming aware of our judgemental habits of mind and the discomfort of being ruled by them, is a vitally important self-management practice. The small, tight-knit specialist peer group I belong to learned that one of us, (I'll call him Andrew - not his real name), appears to have committed and confessed to a repugnant … [Read more...]

Filed Under: Attitude management, Habits of mind, Mindfulness, Resource Library, Self-Management, Stress reduction

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Choose how you respond to pressure, disruption and uncertainty | Tom Watkins

April 28, 2017 By Tom Watkins

Struggling to accept what we are sometimes faced with is a normal part of being alive, like a tax on being human works-in-progress. Our battles with reality are usually won, in the end, by reality. But have you noticed that for very many people, reality increasingly involves relentless pressure and frenzy? Three inescapable societal trends are behind this. Being overwhelmed by them is optional. I was with a friend for one of our regular discussions we have, over coffee or during a 30-minute … [Read more...]

Filed Under: Attitude management, Capacity Development, Comfort with uncertainty, Coping with disruption, Habits of mind, Leadership, Mindfulness, Organisation culture, Priority management, Resource Library, Self-Management, Stress reduction, Time management Tagged With: Attitude management, Capacity Development, Change Initiatives, Emotional intelligence, Habits of mind, Organisational Culture, Personal resilience, Self-Management, Stress management

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Leadership – what’s new?

December 1, 2016 By Tom Watkins

Given the extent of research into and writing about the practice of workplace leadership, it's remarkable that so many organisations, groups and teams perform with no better than average efficiency and effectiveness. Theorists disagree about causes and remedies but unite on the need to continue their research and publishing, adding to the plethora of conflicting approaches, mismatching "key principles" and "essential steps". Alluring promises of breakthroughs abound but there's much more … [Read more...]

Filed Under: Leadership, Resource Library Tagged With: Change Initiatives, Coaching practices, leadership, Organisational Culture, Testing Assumptions

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IN and ON the business, misunderstood

November 15, 2016 By Tom Watkins

Organisational progress, success and resilience are more likely when work in the business (doing the work) is sufficiently balanced with work on the business (improving how we work). But in reality, that balance is rare. This discussion describes common signs of that imbalance, its common causes, and what might be addressed to resolve them. Work in the business focuses on the Primary Task - the matters necessary for the organisation to stay in business. Work on the … [Read more...]

Filed Under: Capacity Development, Leadership, Organisation culture, Resource Library Tagged With: Capacity Development, Change Initiatives, Interpersonal communication, Meetings, Organisational Culture, Performance Development

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The best and simplest goal: get better

November 2, 2016 By Tom Watkins

Can most of us, with enough persistent effort, get pretty good at anything? Probably. Effort, as psychologist Angela Duckworth has shown, counts twice:  talent x effort = skill, and skill x effort = achievement.  And though both talent and our willingness to exert persistent effort may be at least partially genetic, only a minority of our personality is inherited. High performers  don’t rely on either nature or nurture, but on a combination of the two — and they are really good at nurturing … [Read more...]

Filed Under: Capacity Development, Mindfulness, Resource Library, Self-Management Tagged With: Achievement, Attitude management, Emotional intelligence, Habits of mind, Performance Development, Personal development, Personal goals, Personal resilience, Stress management, Testing Assumptions

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Sharpen-up priority management (2)

October 18, 2016 By Tom Watkins

So, you've clarified your purpose and now use a methodical approach to priority-management. What could possibly go wrong? The wheels will fall off a personal priority management system if we believe our worth and integrity depends on what other people may think of us;  if we're not able to set and hold boundaries with people; if we tend to lose it (freak out, spin out or lash out) when we're under pressure; or if we have difficulty confronting and negotiating … [Read more...]

Filed Under: Resource Library

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Sharpen-up priority management

October 5, 2016 By Tom Watkins

The foundation of effective priority management is the ability to clarify purpose and hold our focus on it. Both steps can be challenging. The first, because purpose is easily confused with current activities, dealing with agenda or completing to-do lists. The second, because we get caught up in our attitudinal compulsions (to be constantly busy or needing to be liked by others, for example), and effortless distraction is almost always a nanosecond away. There's no perfect approach to getting … [Read more...]

Filed Under: Capacity Development, Leadership, Mindfulness, Resource Library, Self-Management Tagged With: energy management, estalishing purpose, Self-Management, Stress management

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First, step off the treadmill

September 9, 2016 By Tom Watkins

If we paused regularly and often enough to reflect on how we approach what we do, we'd soon improve our efforts and their results. That's a self-management no-brainer. But how and when can we get off the workplace treadmill for this?  For many people, that's a serious dilemma. Without reflection, we go blindly on our way, creating more unintended consequences, and failing to achieve anything useful. [Margaret J. Wheatley] When I first ask coaching clients to add periodic self-reflection … [Read more...]

Filed Under: Capacity Development, Organisation culture, Resource Library, Self-Management

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Like a clock during a thunderstorm

August 30, 2016 By Tom Watkins

We are shaped by what gains our attention and occupies our thoughts. To limit unhelpful fight, flight or freeze reactions to adversity, we must develop some voluntary mind-control over our attention. We should know how to put it where we want it, whenever we need to. Quiet minds cannot be perplexed or frightened, but go on in fortune or misfortune at their own private pace, like a clock during a thunderstorm. [Robert Louis Stevenson] Acquiring this ability should never become a matter of … [Read more...]

Filed Under: Capacity Development, Mindfulness, Resource Library, Self-Management Tagged With: Attitude management, Emotional intelligence, Habits of mind, Personal resilience, Stress management

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The very common denominator

August 18, 2016 By Tom Watkins

When the Operations Manager, my mentoring client Julia, met two of her team to address a complex performance incident, I was present in an observer role. She'd estimated the meeting would take 15 to 20 minutes. Ben and Allen (no actual names used here) responded well enough to Julia's genuine curiosity, her clarifying questions and occasional paraphrasing to test and demonstrate her understanding. 10 out of 10 for that:  she'd been working with me to improve those practices and was doing … [Read more...]

Filed Under: Meetings, Resource Library, Self-Management Tagged With: Conflict resolution, Emotional intelligence, Empathy, Interpersonal communication, listening, Meetings, Self-Management

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Achievement Attitude management Capacity Development Change Initiatives Coaching Coaching practices Conflict resolution Culture Change Delegating Emotional intelligence Empathy Encouraging the Heart energy management estalishing purpose Facilitation Feedback Frontline Cynicism Habits of mind Interpersonal communication leadership listening Meetings Metacognition Mindfulness Organisational Culture organisational values Performance Development Personal development Personal goals Personal resilience Self-Management Stress management Team values Teamwork Testing Assumptions

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