Organisational progress, success and resilience are more likely when work in the business (doing the work) is sufficiently balanced with work on the business (improving how we work). But in reality, that balance is rare. This discussion describes common signs of that imbalance, its common causes, and what might be addressed to resolve them. Work in the business focuses on the Primary Task - the matters necessary for the organisation to stay in business. Work on the … [Read more...]
The best and simplest goal: get better
Can most of us, with enough persistent effort, get pretty good at anything? Probably. Effort, as psychologist Angela Duckworth has shown, counts twice: talent x effort = skill, and skill x effort = achievement. And though both talent and our willingness to exert persistent effort may be at least partially genetic, only a minority of our personality is inherited. High performers don’t rely on either nature or nurture, but on a combination of the two — and they are really good at nurturing … [Read more...]
Sharpen-up priority management (2)
So, you've clarified your purpose and now use a methodical approach to priority-management. What could possibly go wrong? The wheels will fall off a personal priority management system if we believe our worth and integrity depends on what other people may think of us; if we're not able to set and hold boundaries with people; if we tend to lose it (freak out, spin out or lash out) when we're under pressure; or if we have difficulty confronting and negotiating … [Read more...]
Sharpen-up priority management
The foundation of effective priority management is the ability to clarify purpose and hold our focus on it. Both steps can be challenging. The first, because purpose is easily confused with current activities, dealing with agenda or completing to-do lists. The second, because we get caught up in our attitudinal compulsions (to be constantly busy or needing to be liked by others, for example), and effortless distraction is almost always a nanosecond away. There's no perfect approach to getting … [Read more...]
First, step off the treadmill
If we paused regularly and often enough to reflect on how we approach what we do, we'd soon improve our efforts and their results. That's a self-management no-brainer. But how and when can we get off the workplace treadmill for this? For many people, that's a serious dilemma. Without reflection, we go blindly on our way, creating more unintended consequences, and failing to achieve anything useful. [Margaret J. Wheatley] When I first ask coaching clients to add periodic self-reflection … [Read more...]
Like a clock during a thunderstorm
We are shaped by what gains our attention and occupies our thoughts. To limit unhelpful fight, flight or freeze reactions to adversity, we must develop some voluntary mind-control over our attention. We should know how to put it where we want it, whenever we need to. Quiet minds cannot be perplexed or frightened, but go on in fortune or misfortune at their own private pace, like a clock during a thunderstorm. [Robert Louis Stevenson] Acquiring this ability should never become a matter of … [Read more...]
The very common denominator
When the Operations Manager, my mentoring client Julia, met two of her team to address a complex performance incident, I was present in an observer role. She'd estimated the meeting would take 15 to 20 minutes. Ben and Allen (no actual names used here) responded well enough to Julia's genuine curiosity, her clarifying questions and occasional paraphrasing to test and demonstrate her understanding. 10 out of 10 for that: she'd been working with me to improve those practices and was doing … [Read more...]
Got a minute?
“Yes, of course . . “, is the usually anticipated and almost automatic response when someone comes by with a query, a problem or a story introduced by that question. And why not? A refusal might be seen as inconsiderate, or result in missing some vital or titillating information. Why not? Because to do so is often a small sign of bigger problems. Reacting to this kind of everyday stimulus automatically, either from FOMO/fear of missing out or anxiety about how others might view us, is an … [Read more...]
Emotional Agility
To have a decent shot at developing our personal character, we must bring the mind itself under control. For this ... We should prepare for a lifetime of challenge, as there is no more difficult task in life. [1] One test of progress is how calm we remain under provocation. On what does our ability to do that depend, and how might we enhance it? Mountaineering over a molehill I offered to support a colleague, but during the exchange he offloaded irritation in my direction. It was a simple … [Read more...]
Grit, Avoidance & Mind-hijacking
133 Seconds on Leadership, Teaching, Parenting, Coaching In just over two minutes of talking fast, Daniel Pink introduces a simple and very useful 2 x 2 matrix to illustrate something that's common to good leadership, teaching, coaching and parenting practices: an appropriate balance between being demanding and being supportive. Check out his video. The matrix is from Angela Duckworth's 2016 book, Grit: The Power of Passion and Perseverance, a new and helpful take on what others have termed … [Read more...]