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Like a clock during a thunderstorm

August 30, 2016 By Tom Watkins

We are shaped by what gains our attention and occupies our thoughts. To limit unhelpful fight, flight or freeze reactions to adversity, we must develop some voluntary mind-control over our attention. We should know how to put it where we want it, whenever we need to. Quiet minds cannot be perplexed or frightened, but go on in fortune or misfortune at their own private pace, like a clock during a thunderstorm. [Robert Louis Stevenson] Acquiring this ability should never become a matter of … [Read more...]

Filed Under: Capacity Development, Mindfulness, Resource Library, Self-Management Tagged With: Attitude management, Emotional intelligence, Habits of mind, Personal resilience, Stress management

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The very common denominator

August 18, 2016 By Tom Watkins

When the Operations Manager, my mentoring client Julia, met two of her team to address a complex performance incident, I was present in an observer role. She'd estimated the meeting would take 15 to 20 minutes. Ben and Allen (no actual names used here) responded well enough to Julia's genuine curiosity, her clarifying questions and occasional paraphrasing to test and demonstrate her understanding. 10 out of 10 for that:  she'd been working with me to improve those practices and was doing … [Read more...]

Filed Under: Meetings, Resource Library, Self-Management Tagged With: Conflict resolution, Emotional intelligence, Empathy, Interpersonal communication, listening, Meetings, Self-Management

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Got a minute?

July 28, 2016 By Tom Watkins

“Yes, of course . . “, is the usually anticipated and almost automatic response when someone comes by with a query, a problem or a story introduced by that question. And why not? A refusal might be seen as inconsiderate, or result in missing some vital or titillating information. Why not? Because to do so is often a small sign of bigger problems. Reacting to this kind of everyday stimulus automatically, either from FOMO/fear of missing out or anxiety about how others might view us, is an … [Read more...]

Filed Under: Resource Library, Self-Management Tagged With: Attitude management, Conflict resolution, Interpersonal communication, Meetings, Self-Management, Stress management

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Emotional Agility

July 14, 2016 By Tom Watkins

To have a decent shot at developing our personal character, we must bring the mind itself under control. For this ... We should prepare for a lifetime of challenge, as there is no more difficult task in life. [1]  One test of progress is how calm we remain under provocation. On what does our ability to do that depend, and how might we enhance it? Mountaineering over a molehill I offered to support a colleague, but during the exchange he offloaded irritation in my direction. It was a simple … [Read more...]

Filed Under: Mindfulness, Resource Library, Self-Management Tagged With: Attitude management, Emotional intelligence, Habits of mind, Mindfulness, Performance Development, Personal resilience, Stress management

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Grit, Avoidance & Mind-hijacking

July 1, 2016 By Tom Watkins

133 Seconds on Leadership, Teaching, Parenting, Coaching In just over two minutes of talking fast, Daniel Pink introduces a simple and very useful 2 x 2 matrix to illustrate something that's common to good leadership, teaching, coaching and parenting practices: an appropriate balance between being demanding and being supportive.  Check out his video.  The matrix is from Angela Duckworth's 2016 book, Grit: The Power of Passion and Perseverance, a new and helpful take on what others have termed … [Read more...]

Filed Under: Resource Library

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It’s Terrible! Let’s Co-ruminate.

June 9, 2016 By Tom Watkins

Three sharply-dressed passengers sitting nearby on an early morning flight were sufficiently loud, articulate and interesting for me to overhear their conversation. Mid-level managers in a high-tech industry, I figured. Over the next 50 minutes they repeatedly agreed they'd be more effective and happier if their staff, colleagues, senior executives and clients would behave better, just get out of their way, or be different people. Definitely a co-ruminating group:  regurgitating and re-heating … [Read more...]

Filed Under: Leadership, Organisation culture, Resource Library, Self-Management Tagged With: Attitude management, Conflict resolution, Emotional intelligence, Feedback, Habits of mind, Interpersonal communication, Meetings, Organisational Culture, Personal resilience, Stress management

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Facing Reality

May 26, 2016 By Tom Watkins

Searching for easy simplicity, freedom from problems and constant stability in our lives is as futile as buying and keeping goldfish on the basis that they won't die.  Dying randomly and inexplicably is what goldfish do best. Life is a series of problems to which there are no easy answers.  If we want everything resolved and stable, we'll increasingly become victims of change as the world changes rapidly around us. Despite repeated awakenings from the fantasy that life should be otherwise, it’s … [Read more...]

Filed Under: Mindfulness, Resource Library, Self-Management

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I Don’t Trust You

May 18, 2016 By Tom Watkins

We usually avoid saying this directly to those we mistrust.  It's more common to report our unease and reasons for it to other parties, make vague or indirect complaints, or practice avoidance. By then the relationship has effectively failed, though the mistrusted person may be unaware of this.  It can be difficult, if not  impossible, to repair the damage. Given the centrality of trust to cooperation and collaboration, what can be done and how can we behave in order to develop and maintain … [Read more...]

Filed Under: Leadership, Resource Library, Self-Management Tagged With: Coaching practices, Conflict resolution, Emotional intelligence, listening, Stress management

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Enhance personal resilience

April 17, 2016 By Tom Watkins

Experiencing adversity . . ?  Then you're suffering, right? Not necessarily, of course. At some level we all understand that emotional resilience is situational; we sometimes have it and sometimes lose it. We know that adversity can draw out and develop personal strengths.  Resilience is not a rare quality limited to confident optimists with few negative attitudes. We may also accept that personal resilience is our own responsibility. Almost everyone has a degree of mental robustness and … [Read more...]

Filed Under: Capacity Development, Mindfulness, Resource Library, Self-Management Tagged With: Attitude management, Emotional intelligence, Habits of mind, Metacognition, Mindfulness, Personal resilience, Stress management

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That’s the problem, right there

April 24, 2014 By Tom Watkins

His opening gambit was, What do you do?   Not my ideal subject for small-talk during a short flight, but Oh well . . .  I spoke of coaching leaders to lift their game through a systematic focus on developing their own and others’ capacity for effectiveness . . . how this saves an extraordinary degree of otherwise wasted energy and . . .   As his eyes began glazing over, I invited him to talk about his work. Although my companion  spoke enthusiastically of recent developments in his (very … [Read more...]

Filed Under: Capacity Development, Leadership, Resource Library Tagged With: Capacity Development, Coaching, Performance Development

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