We know from personal experience that our capacity for performance is significantly enhanced when our efforts and we ourselves are appreciated.  When we believe otherwise, we become easily stressed and soon give up or stop caring.  We also understand that people who go out of their way to acknowledge our effort and output, even if only with simple words of sincere thanks, go far beyond the limits of performance appraisal systems or conventional customer-client relationships:  they nourish a … [Read more...]