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Choose how you respond to pressure, disruption and uncertainty | Tom Watkins

April 28, 2017 By Tom Watkins

Struggling to accept what we are sometimes faced with is a normal part of being alive, like a tax on being human works-in-progress. Our battles with reality are usually won, in the end, by reality. But have you noticed that for very many people, reality increasingly involves relentless pressure and frenzy? Three inescapable societal trends are behind this. Being overwhelmed by them is optional. Within the next twelve months you'll experience increasing pressure, disruption and uncertainty in … [Read more...]

Filed Under: Attitude management, Capacity Development, Comfort with uncertainty, Coping with disruption, Habits of mind, Leadership, Mindfulness, Organisation culture, Priority management, Resource Library, Self-Management, Stress reduction, Time management Tagged With: Attitude management, Capacity Development, Change Initiatives, Emotional intelligence, Habits of mind, Organisational Culture, Personal resilience, Self-Management, Stress management

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IN and ON the business, misunderstood

November 15, 2016 By Tom Watkins

Organisational progress, success and resilience are more likely when work in the business (doing the work) is sufficiently balanced with work on the business (improving how we work). But in reality, that balance is rare. This discussion describes common signs of that imbalance, its common causes, and what might be addressed to resolve them. Work in the business focuses on the Primary Task - the matters necessary for the organisation to stay in business. Work on the … [Read more...]

Filed Under: Capacity Development, Leadership, Organisation culture, Resource Library Tagged With: Capacity Development, Change Initiatives, Interpersonal communication, Meetings, Organisational Culture, Performance Development

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First, step off the treadmill

September 9, 2016 By Tom Watkins

If we paused regularly and often enough to reflect on how we approach what we do, we'd soon improve our efforts and their results. That's a self-management no-brainer. But how and when can we get off the workplace treadmill for this?  For many people, that's a serious dilemma. Without reflection, we go blindly on our way, creating more unintended consequences, and failing to achieve anything useful. [Margaret J. Wheatley] When I first ask coaching clients to add periodic self-reflection … [Read more...]

Filed Under: Capacity Development, Organisation culture, Resource Library, Self-Management

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It’s Terrible! Let’s Co-ruminate.

June 9, 2016 By Tom Watkins

Three sharply-dressed passengers sitting nearby on an early morning flight were sufficiently loud, articulate and interesting for me to overhear their conversation. Mid-level managers in a high-tech industry, I figured. Over the next 50 minutes they repeatedly agreed they'd be more effective and happier if their staff, colleagues, senior executives and clients would behave better, just get out of their way, or be different people. Definitely a co-ruminating group:  regurgitating and re-heating … [Read more...]

Filed Under: Leadership, Organisation culture, Resource Library, Self-Management Tagged With: Attitude management, Conflict resolution, Emotional intelligence, Feedback, Habits of mind, Interpersonal communication, Meetings, Organisational Culture, Personal resilience, Stress management

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Stop talking about values!

February 5, 2014 By Tom Watkins

Values are measured by what we do, not by what is said. Whatever we may want an organisation’s culture to resemble, its nature and character are determined by the approach its members consistently apply to their roles and duties. That's the difference between proclaimed or espoused organisational culture (professed or declared as existing or intended) and applied (functional, actually experienced) organisational culture. An organisation's or team's leadership should identify and clarify the … [Read more...]

Filed Under: Organisation culture, Resource Library Tagged With: Capacity Development, Change Initiatives, Culture Change, Frontline Cynicism, leadership, Organisational Culture, organisational values, Team values

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Published: April 2016
Author: Tom Watkins
ISBN 978-0-473-35414-5
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